Privacy Policy

Effective Date: January 8, 2025

Welcome to RAW – Race At Will (operated by F AND M EXPERIENCE CENTRE). Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us at our physical location.  

1. Legal Entity Information

  • Legal Name: F AND M EXPERIENCE CENTRE
  • Registration Number: 29AAKFF1254H1ZD
  • Principal Place of Business Address: Sy. No. 72/1, Opp Oakridge International School, T C Halli, Varthur Main Road, Yamare Post, Sarjapura Hobli, Anekal Taluk, Bangalore – 562125

2. Information We Collect We may collect personal information from you in a variety of ways, including, but not limited to, when you:

  • Make a booking or reservation.
  • Register an account on our website.
  • Purchase products or services.
  • Participate in surveys or promotions.
  • Contact us for support or inquiries.
  • Visit our physical location.

The types of personal information we may collect include:

  • Identity Data: Name, date of birth, gender.
  • Contact Data: Email address, postal address, telephone number.
  • Financial Data: Payment card details (processed securely by third-party payment gateways), billing address.
  • Transaction Data: Details about services you have purchased from us.
  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us.

3. How We Use Your Information We use the information we collect for various purposes, including:

  • To process and manage your bookings and payments.
  • To provide and deliver the services you request.
  • To communicate with you regarding your bookings, updates, and promotional offers (if you have opted-in).
  • To improve our website, products, and services.
  • To personalise your experience at RAW – Race At Will.
  • To conduct internal analytics and research to understand customer behavior.
  • To comply with legal obligations and resolve disputes.

4. Disclosure of Your Information We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., payment processors, booking system providers).
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for their direct marketing purposes.

5. Data Security We implement a variety of security measures to maintain the safety of your personal information when you place a booking or enter, submit, or access your personal information. These measures include using secure servers, encryption, and access controls. While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Data Protection Rights Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: Request access to your personal data.
  • Right to Rectification: Request correction of inaccurate personal data.
  • Right to Erasure: Request deletion of your personal data.
  • Right to Restrict Processing: Request restriction of processing your personal data.
  • Right to Data Portability: Request transfer of your personal data to another party.
  • Right to Object: Object to the processing of your personal data.
  • Right to Withdraw Consent: Withdraw your consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us using the details provided below.

7. Cookies Our website uses “cookies” to enhance your experience. Cookies are small files placed on your hard drive for record-keeping purposes and to track information about how you use our site. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. However, if you do this, some parts of the site may not function properly.

8. Third-Party Links Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

9. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us If you have any questions about this Privacy Policy, please contact us:

F AND M EXPERIENCE CENTRE Address: Sy. No. 72/1, Opp Oakridge International School, T C Halli, Varthur Main Road, Yamare Post, Sarjapura Hobli, Anekal Taluk, Bangalore – 562125

Email: support@raceatwill.in,  Phone: +91 814 703 1764

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